Tuesday, November 5, 2013

Amplifying the Message

Admittedly, my live TV viewing time increases dramatically when our beloved St. Louis Cardinals are in the playoffs.  And not just more TV, but I tune into a station that usually gets no attention on my TV set – TBS.
As to be expected, every advertiser who is trying to reach the male 25-54 general-market is spending heavily between innings to get my attention.  In general I now know that I need a new car, there is a better bath soap designed for men and that when the time is right there is a pill available.
For the most part these ads all just blur together.  Advertisers are not doing a great job as a whole of differentiating their product.  Most of them are playing conservatively.  They are relying on “tried and true” marketing tactics in their ads.  Herein lies the issue.  When many advertisers are coming into my home with similar messages, I remember none of them.  More importantly, I don’t want to talk about any of them.  And more important still, I don’t want to buy any of them.
It is worth noting two brands that surveyed the situation, understand the environment and were able to convince their upper management that they need to have a unique selling proposition to stand out to the viewer who is going to watch 24 hours of one channel over a 10 day period.
I can’t tell you how many automobile brands are advertising during the playoffs on TBS, let’s just say “all of them”.  But no one has done a better job than Chevy and Dodge so far.  And what makes those two brands stand out is that they took two very different approaches, yet both approach was right for their product.
First is Chevy Malibu.  I have driven Chevy Malibu’s before.  They were my company car for about two and a half years.  Let me tell you, there was nothing that stands out about a Chevy Malibu (to be fair, that was 1998-2000 so maybe they have upped their game).  But I think that the general public would agree that a Malibu has a very blah reputation.  This is where Chevy got smart and gave their audience a personality.  They are selling to suburban dad who is working his way up the ladder and also a proud father.
But their ad did not show a bunch of b-roll images of the Malibu hugging the curves of the Pacific Coast Highway.  It did not show it “on a closed track with professional drivers”.  It focused on who the driver was, what he is feeling, and who he thought he was.  The tag line is what brought it all together for me, “the car for the richest guys on earth.”  WOW!  That says something to the target audience.  That positions the brand better than any MPG statement or ’13 cup holders’ statement that Chevy has been famous for touting.  This is a brand (and an agency) that knows the audience well and was willing to stand up to the status-quo in the mid-size sedan market.  I want to be one of the “richest guys on earth” and now there is a car (with imagery and message) that backs up their statement.  I am not their target, but I can say that if I was…I would be intrigued.  And that ad would have gotten me to add Chevy Malibu to my consideration set.  I would bet that it is working with their core audience.
The other ad is for the Dodge Durango.  While Chevy gives a gentle tug at the dad’s heartstrings Dodge goes straight for the funny bone.  A genius, and likely very expensive, cross promotion with the much-anticipated movie, Anchorman 2 brings out the best in both brands.  Will Ferrell is pretty much a homerun to this target audience, and having him in Ron Burgundy character would be the grand slam equivalent since we are talking baseball.  Dodge does use their ad to talk about miles per gallon and horsepower and other things that are easily copied by other SUV’s…but when they do it with humor it stands out, it is interesting, it is worth rewinding.  Wait! Did I just rewind a commercial?  Yep…several times.  Oh, and then I reached for my iPad to find more commercials from Dodge featuring Ron Burgundy.  If Dodge was looking to engagement metrics to measure their ad…they just got me.  I am now quoting Dodge commercials in my everyday life…”is this a gumball machine?, no, it’s a Dodge Durango!”.  Dodge is trying to stand out in the crowded SUV market and thanks to a movie character that men from 25-54 can’t get enough of…Dodge is capturing incredibly high share of mind.  And since Anchorman 2 will not hit theaters until December the ads have over two months to own the conversation around the hype of the movie.
Additionally, what both brands have done is produced several ads that run as a campaign.  It is important to understand the number of times the audience is going to see commercials during the playoffs.  I am getting worn out on several brands that keep running the same commercial every inning.  Malibu and Durango mix up their ads so that I am always intrigued by what the ad will be this time.  Yes, I am anticipating branded messages.  And that’s the key here.  These brands have broken through the clutter and become part of the entertainment.  They have done so in two different and smart ways.  The marketers behind the ads know their audience, understand the environment that the ads will be seen in and they pushed to stand out from the crowd.  They did not go the conservative route; they took chances that were likely hard internal sells.  In my opinion, their moves have paid off. 

In this time of the year the moves on the field are amplified.  I think it is fair to say that the moves by smart marketers can be amplified too.

Tuesday, September 10, 2013

Revisiting Pre-Spring Training NL Predictions

We are into the last 3 weeks of the season.  Time to see how the pre-season predictions are faring.  At first glance...I would say I was relatively accurate...

Prediction NL East
Washington
Atlanta
Philadelphia
New York
Miami

Hmmm.  Not too bad.  Flip ATL and WAS and I am spot-on.  Strasburg has not been the magic bullet they had hoped.  The Chipper replacement has fared pretty well leading the league in average for parts of the season.  Atlanta's young pitchers have proven that they are the real thing and they have more than challenged WAS this year.  First place with two guys hitting around the Mendoza line is pretty impressive.

Prediction NL Central
St. Louis
Cincinnati
Pittsburgh
Milwaukee
Chicago

Let's revisit a quote from my prediction, "I expect St. Louis to win the division with 90 wins - that means that Cincinnati and Pittsburgh will be close until the last week of the season".  That is not all that far off.  There are about 18 games remaining and the Cardinals have 83 wins at this point.  The team to win the NL Central will need a little more than 90 to win the division, but they are all super close.  I think that all three teams will finish up about the same.  Meaning that 93 wins might take the Central flag with the other two teams nipping at their heels.  CIN and PIT are flipped for now...but that still has a chance to "right itself".

Prediction NL West
Los Angeles
San Francisco
Arizona
Colorado
San Diego

To say that LA has ran away with this division is amazing considering how bad they were in the first 2 months.  San Fran has collapsed.  Their pitching was not able to even come close to repeating 2012.  Really sad to see a team go from first to last...but then again, I was getting a little tired of the Giants...so maybe not that sad for me.  There is a three team race in the West...but it is for last place.  Currently the order is San Diego / Colorado / San Francisco...but that can change in one game.

See the entire predictions here
Also, see the AL predictions here.

Serge

Monday, February 11, 2013

Pre-Spring Training Predictions - AL Edition

I have to say, it does not take much to pick the NL winners.  And based upon the, somewhat, biased opinion of my friends we are all aligned on the best 6 teams in the NL.  Everything changes for the AL this year.  Here are my thoughts:

AL East
Baltimore
Toronto
New York
Tampa Bay
Boston

I'll try to defend my picks here, but it honestly was a crap shoot.  If you said that Tampa or New York was the best and backed up your argument, I would have a hard time fighting your thoughts.  But, with that said, I am going for an overhaul in the east.  Baltimore had a strong season last year and I am going to say that they are going to add on that big year with experience.  Who does Baltimore have, you ask? Great question...but those no names can play ball as a team.  Sticking my neck out there, Baltimore to win the east.  Why?  Toronto is not buying a champion in year one.  They made tons of moves and some amazing moves...but it takes time to gel.  It is not their year.  Exactly why I have Baltimore in first.  They have gelled.  If I could have picked all 5 teams to finish 3rd, I would have.  But the best of the rest will be NY.  Mainly because they will do what they have to do not to lose.  Next I have Tampa Bay clawing at the heals of NY.  Longoria and Price are amazing, but I don't think they have the depth.  There is other talent there, but not to the level of the elite.  Then comes the rebuilding Boston club.  There is just not enough there this year to compete, and I see another implosion.  All of the teams will have good records and beat each other up, but Boston is in the cellar.

AL Central
Detroit
Kansas City
Cleveland
Chicago
Minnesota

Another tough division to handicap after you put Detroit in a class of their own.  Seriously, who is going to compete with Detroit?  Kansas City made some great moves, but not enough for the division.  Maybe making a Wild Card run...but that is still remarkable.  Cleveland has removed dead weight with some solid role players.  They will compete for awhile, but they are not in Detroit's league and Kansas City was better in the offseason.  Chicago and Minnesota will find themselves at the bottom.  A far cry from where they were just a few seasons ago when the two of them led the division year after year.

AL West
Los Angeles
Oakland
Texas
Seattle
Houston

The west will be interesting and it is hard to not go with LA.  Hamilton to the mix is enough to give them the west alone.  But, you can't count out Oakland.  They have no business being part of the race, but like Baltimore, they have chemistry of their no names.  They will feast on Houston and scare up enough wins to make LA uncomfortable.  Texas had a tough offseason and falls back to earth and the middle of the division.  Seattle will try to bring in more offense with shorter fences, but they only stacked their team with DH's and random 1B who are only good for the long ball.  They don't have enough, even with King Felix, to be .500.  Then there is Houston...let's just say that 100 loses would be a good season.

Here are my NL predictions.

Serge

Sunday, February 10, 2013

Pre-Spring Training Predictions

Cardinals pitchers and catchers report tomorrow.  It is 55 degrees outside in St. Louis at 7:00 in Feb.  I have spring fever.  Let me try to infect you as well.

I was thinking about who the teams to beat this year are while I was driving home from Nashville.  Below are my pre-spring training predictions for the NL.  AL to come separately (I'll add a link to navigate easier later).

I reserve the right to update my predictions once a few more signing occur during spring training.  Final predictions will be posted for all to gawk and ridicule before opening day.  Feel free to leave your thoughts too.

NL East
Washington
Atlanta
Philadelphia
New York
Miami

Washington has the hitting and now an unrestricted Strasburg.  They were a few innings away from going to the second round of the playoffs last year.  That experience and an ace for the entire season will keep them at the top.  Atlanta has revamped their outfield with the brothers Upton.  Chipper will be a tough player to replace but their upgrades and another year of seasoning for their young pitchers and hitters will challenge Washington.  Philly made a huge upgrade with Michael Young.  Other than that, not much more to compete with the top two.  New York would have been in the cellar had it not been for Miami's garage sale.  These two teams will provide Washington, Atlanta and Philly with plenty of in-division wins.  Expect the wild card to come from the East.


NL Central
St. Louis
Cincinnati
Pittsburgh
Milwaukee
Chicago

Yes, it is a bit of a homer vote to ride St. Louis to first place, but even without Carpenter, I still don't think any team in the central has the skill to knock them off.   Beltran will need to put up similar numbers and secondbase needs to be productive.  Cincinnati is moving Chapman to the rotation with an  innings cap - he is more of a weapon out the pen.  Choo is an nice addition to the outfield, but they always seem to get in their own way.  Pittsburgh just might find a way to win 82 games this year and finally be over .500.  They keep improving, but still not elite.  Milwaukee needs the Braun supporting cast to have career years all at once.  Too risky.  They'll chase Pittsburgh.  Chicago - welcome back to your home...in last place.  Without Houston in the division the wins total will decrease for all teams.  I expect St. Louis to win the division with 90 wins - that means that Cincinnati and Pittsburgh will be close until the last week of the season.

NL West
Los Angeles
San Francisco
Arizona
Colorado
San Diego

How do you go against Los Angeles?  Additions of top notch pitching and hitting should all but guarantee them the NL West title.  San Fran will have something to say about that, but we all know how hard it is to repeat.  They'll give it a good run, but LA is too much.  Arizona has made a bunch of moves this offseason, which in many divisions may be enough to compete, but not in the west.  Colorado and San Diego will both get pushed around by the top three in the division.

No huge surprises, but that's how the offseason has shaped up.  It is somewhat clear to distinguish the haves from the have nots.  Here are my AL predictions.

Serge

Friday, February 8, 2013

Flexibility Earns Loyalty

It's a tale of two customer service approaches.

I was scheduled to go to NYC this weekend for a weekend get-away with Misty.  Then comes Nemo, not the fish, but the Winter Storm Nemo.  24 hours before our scheduled flight to Laguardia (LGA) we hear that our flight has been cancelled.  This flight was on American Airlines and with a quick call options were discussed and I had to cancel my flight completely as I would only get to NYC in time to turn around on Sunday.

American refunded the fare.  End of story.  Happy customer.

Actually, not end of story...

My return flight is on US Airways on Sunday.  Like my flight to LGA, it is a one way flight.  I call US Airways and sit on hold for about 15 minutes...typical...I can handle that.  When I do get a representative I am told that their "current policy" only impacts Friday and Saturday flights.  I explained that "I will not be in NYC to get on your flight due to flights being cancelled to NYC on the dates you are stating".  All I get is a response that I can cancel my flight and I will be charged an additional $150 to rebook the flight at a later date...plus any change in airfare.

Let me say that my flight was less than $150 on US Airways.

So my best option is to hope this storm sits over the city for an extra 24 hours so they cancel flights on Sunday too.  Then there might be some leniency as to rebooking.

So I sit here still with a useless ticket to get me from LGA to STL on Sunday...hoping that a storm sits on NYC for an extra day.  I am sure there will be many people displaced from other NYC flights today and tomorrow who would love to have that ticket to get out of town.  But thanks to US Airways policy.  They will likely be stranded in NYC, I'll be holding a ticket in STL.  Brilliant!

Guess which airline I will go to first when I have to book my next flights as a frequent traveler?  I appreciate American for their flexibility...they will continue to get most of my travel dollars.

Monday, January 21, 2013

Waddaya Say Cardinal Fans?

I never saw the guy play.  I never actually met him personally.  But he was a part of my life.

Growing up a Cardinals fan you can't help but admire Stan the Man.  His legend was enormous.  Even larger than the huge statue that stands outside of Busch Stadium.  The stories you heard passed down from generations before were never fabricated.  They didn't need to be.  The stories that you read about him in his post-playing days only reinforced the fact that if there was one thing that could over-shadow his playing career, it was the way he treated people.

We are lucky here in St. Louis to have such a rich baseball tradition.  So much of that tradition is linked to Stan Musial.  When you learn from a true gentleman what it is like to wear the Birds on the Bat...you appreciate the team and the history so much more.

Because of Stan Musial, my dad became a Cardinals fan while growing up in central Kansas.  I don't know if his love for the Cardinals and admiration for Stan brought him to St. Louis, but it all somehow lead to me growing up a Cardinals fan and hearing countless stories of what a great ballplayer Stan was.

There is nothing more I can say about Stan that you can't read elsewhere today.  This Man was bigger than life to millions of people.  I am lucky that I was able to see him deliver his smile and pantomime swing at season opener after season opener.  I was lucky to see MLB honor him when the All Star Game was held here in 2009.  And I know that we are about to embark on a season of tributes.  Yes, there will be a patch on the Cardinal uniform...but I suspect there will be so much more.  Tribute games, #6 mowed into the outfield grass, video montages - and I suspect that the rest of the baseball world will all find a renewed interest in our great warrior.

It's too bad someone has to die before they get the recognition they deserve.  Stan's real victory lap began Saturday night and I expect it to last all season long.

"Waddaya say" Cardinal Fans?

Thursday, January 17, 2013

"I work in the upstairs of a flying saucer...seriously"

Osborn Barr just moved offices, to Cupples 9 building - just across the metrolink tracks from Busch Stadium.  But that's not the most exciting part about the new space.

Though the building is over a 100 years old, it is also a Flying Saucer.  At least it will be round about the time the Cards take the field on April 8.  The regional chain of gasto-pubs and 100's of beers lands in St. Louis this spring and I am sure it will also be considered meeting room 1A for Osborn Barr.

So when the season is in swing, let me know when you'll be downtown for a game and I'll meet you in our building for a cold brew in the latest restaurant bar to try to lure fans before and after games.  And who knows...maybe there will be a way to beam me up to my office from the bar in this Flying Saucer too.

Sunday, January 13, 2013

Geeked About Heat

Why wouldn't you pay next to $200 for a thermostat?

Soon after I moved into this house in U. City I decided that the vintage 1930's thermostat was not what I needed.  After all, technology had progressed to the point where you could program multiple temperatures throughout the week in your home.  The manual adjusting was about to be a thing of the past.

Then came Nest.  I learned about this product about two years ago when it was just launching.  Nest is a programmable thermostat that also learns your habits.  But what's more, it can be operated via your smart phone or tablet.  Their true selling point is that is should save your energy bills in the long run.  By the Nest knowing when you are home and when you are not...it will keep the house cooler (or warmer in the summer) when no one is home...then adjust when you are there.  Reducing the amount of work your heater and AC are doing.

But the real selling point is the design.  I never thought I would say that a thermostat is cool, but this one is.  From the shape, to how it turns to the lit up display that coordinates with hot and hold (red vs. blue) this thing not only should save a few pennies in heating and cooling...it is also cool to display on your wall.

It will likely be years before the Nest pays off its $180 price tag (I was able to get a dented box model off eBay - otherwise they are $200 for Gen1.  But in my mind it has already paid for itself in design and connectivity.  However...it has created a monster.  Now Misty won't get up to adjust the temperature...she asks me to adjust it via the Android app.  So add "makes you lazy" to the "benefits" of the product".



Lessons learned while in Hawaii

Here I am, my first trip to Hawaii and I am spending most of my time on a corn field.  Not at all how I envisioned my maiden voyage to our southern most state...

I am here with a film crew as we document some Monsanto growing and breeding practices.  Rally quite interesting how they can speed up the time to market with locations like this where they can harvest several times a year.

We started our video shoot around 7am.  Before the sun rose over Pearl Harbor.  As is typical there was fog and vog (volcanic fog) that settles over Honolulu in the early hours which blocked our natural sunlight.  But patience...and taking more videos than planned helped us nail the shots we were looking for.  As I snapped off a few of my own photos from my DSLR and smart phone I got to thinking about patience.  Patience is hard to come by these days.  Honestly, had we wanted to we could have rigged a light to act as our sun and shot the video in any conditions.  But we waited...and watched the clouds...and waited some more.  Then...there it was.  The perfect natural light shining down on this small plot of corn.

Sometimes waiting makes you appreciate what you get even more.  Today I was reminded of that lesson.  Here's a couple of shots from my phone that show the natural light.




Life on the island moves a little slower in general.  Perhaps they all live the lesson I was reminded of today.  But for me, I'll exercise a little more patience in my life...and I'll plan to enjoy the rewards.

Friday, January 4, 2013

Favorite Albums of 2012

2012 brought tons of new groups and new music into my life.  Here's a quick rundown of what I found to be the best albums (meaning collection of music, not just a few good songs) of 2012.


  1. Silversun Pickups - Neck of the Woods
  2. Grace Potter and the Nocturnals - The Lion The Beast The Beat
  3. Jack White - Blunderbuss
  4. Temper Trap - Temper Trap
  5. Miike Snow - Happy To You
  6. Band of Skulls - Sweet Sour
  7. Imagine Dragons - Night Visions
  8. Tu Fawning - A Monument
What are your thoughts?  What great albums did I miss?